Overview
Toppers United ("we," "us," "our") is a wholesale kidswear exporter based in Delhi, India, serving B2B retail partners across Nigeria, Kenya, Ghana, South Africa and other African markets. This Privacy Policy explains what information we collect when you interact with our website or place a Sample Box or bulk order, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us, including:
- Business contact details such as your name, company name, email address, phone or WhatsApp number, and shipping address.
- Order information when you purchase a Sample Box or place a bulk inquiry, including products selected and order value.
- Payment information processed securely through our payment partner, Razorpay. We do not store your card, UPI, or banking details on our own servers.
- Communications you send us via WhatsApp, email, or our website contact channels.
How We Use Your Information
We use the information we collect to:
- Process and fulfil Sample Box and bulk wholesale orders
- Communicate with you about your order, partnership tier, and dispatch timelines
- Apply the $220 Sample Box credit toward a qualifying first bulk order
- Improve our products, catalogue, and website experience
- Comply with export, customs, and tax obligations
Payment Processing
All payments on this website are processed by Razorpay, a third-party, PCI-DSS compliant payment processor. When you use the Sample Box checkout button, you are directed through Razorpay's secure payment flow. We receive confirmation of payment and order details, but we never see or store your full card or bank account numbers. Please refer to Razorpay's own privacy policy for details on how they handle payment data.
Information Sharing
We do not sell your personal or business information. We share information only with:
- Logistics and freight partners, to fulfil shipping of your Sample Box or bulk order
- Our payment processor, Razorpay, to complete transactions
- Customs and regulatory authorities, where required by law for export documentation
Data Retention
We retain business and order information for as long as necessary to fulfil orders, maintain accounting and export records, and comply with applicable Indian tax and trade regulations.
Cookies & Tracking
Our website may use minimal, essential cookies to remember basic site preferences. We do not currently run third-party advertising trackers. If this changes, this policy will be updated accordingly.
Your Rights
You can request access to, correction of, or deletion of the business information we hold about you by contacting us using the details below. As a B2B export business, we retain certain transaction records as required under Indian export and tax law even after a deletion request, where legally necessary.
Children's Privacy
Toppers United sells kidswear at wholesale to verified business buyers only. We do not knowingly collect personal information from children, and our website is intended for business use by adult retail partners, not for use by minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent revision.
Contact Us
Toppers United
Delhi, India
Email: hello@toppersunited.com